2020 Ford Explorer AWD Module Configuration and Diagnostic Troubleshooting

Watch an 18-minute automotive diagnostic video that follows the troubleshooting process for a 2020 Ford Explorer experiencing an illuminated service AWD light and diagnostic trouble code C00A6:54 in the all-wheel drive module. Learn how to identify missing configuration information in AWD modules and explore various aftermarket diagnostic tools used to address the issue. Discover how initial diagnostic assumptions can change as more information becomes available, requiring technicians to adapt their repair approach accordingly. Gain insights into real-world automotive problem-solving techniques and the importance of thorough investigation when dealing with complex vehicle systems.

Syllabus

In this video I have a look at a customer's 2020 Ford Explorer that came in with the service AWD light on and a code C00A6:54 active in the AWD module. We see the AWD module is missing configuration information and we try a few aftermarket tools to take care of the issue.... then the story changes as well as our approach.