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Explore the hidden world of online content moderation in this eye-opening 16-minute TED Talk by documentarians Hans Block and Moritz Riesewieck. Discover why shocking and disturbing content rarely appears in social media feeds despite millions of uploads daily. Delve into the shadowy realm of "digital cleaning" performed by content moderators contracted by major platforms like Facebook, Twitter, and Google. Examine the psychological impact of this work on moderators and its influence on what users see and think online. Gain insights into the controversial nature of content moderation and its potential to shape the internet experience. Consider the empowering potential and ethical implications of this largely invisible workforce tasked with keeping the internet "clean" for billions of users worldwide.
Syllabus
Intro
The problem
The cleaners
The content moderators
Controversial content
The empowering potential
Taught by
TED