The Metrics That Matter - Measuring and Communicating Success Across Teams, Stakeholders, and Leaders
Platform Engineering via YouTube
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Explore a comprehensive framework for measuring and communicating the success of platform engineering initiatives and Internal Developer Platforms (IDPs) across diverse organizational stakeholders in this 28-minute conference talk. Learn how to address the varying perspectives of developers who prioritize seamless workflows, platform teams focused on adoption and efficiency, engineering leaders concerned with productivity and delivery speed, and executives seeking ROI and business outcomes. Discover a multi-layered measurement approach utilizing established frameworks including DORA, SPACE, Flow, and ITIL, alongside critical metrics such as VCR (Value Creation Rate), IAR (Impact Assessment Ratio), and DTR (Delivery Time Reduction). Master practical strategies for assessing platform impact, tracking meaningful progress, and avoiding misleading conclusions that can derail platform initiatives. Gain actionable techniques for aligning stakeholders around common success metrics, effectively measuring platform performance, and showcasing IDP value to transform your platform from a hidden operational enabler into a recognized business accelerator that drives organizational efficiency and innovation.
Syllabus
The metrics that matter: Measuring and communicating success across teams, stakeholders, and leaders
Taught by
Platform Engineering