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CNCF [Cloud Native Computing Foundation]

Tackling Customer Issues in Cloud-Native Environments

CNCF [Cloud Native Computing Foundation] via YouTube

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Overview

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This course examines challenges teams face when resolving customer issues in cloud-native environments. It covers issue prioritization, client communication, team processes, QA, logs, and debugging tools.

Syllabus

Introduction
Scenario
Platinum Client
Developer Time
Why Fix Customer Issues
How Did We Get Here
Benefits of Cloud
Cloud Native Apps Adoption
Lack of Expertise
Debugging
Other Challenges
Dealing with Bugs
Process Behavior Methods
Prioritization
Client Communication
Changing Team Mindset
Retrospectives
Technical Elements
QA
Logs
Debugging Tools
Conclusion

Taught by

CNCF [Cloud Native Computing Foundation]

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