Stanford Seminar - The What and Why of Continuous Discovery, Teresa Torres

This seminar explains continuous discovery as a product-team practice for making decisions about what to build through regular customer engagement. It covers behavioral interviews, opportunity-solution trees, story mapping, prototyping, and research spikes for testing assumptions.

Syllabus

Product Discovery: deciding what to build, Product Delivery: building it.
Continuous Discovery process.
We make product decisions every day.
We need to engage with customers every week.
The product team/trio: Product Manager, Design Lead, Tech Lead.
The opportunity solution tree.
Automate the recruiting process.
Define triggers for your support teams.
Ask the right questions.
Avoid speculation.
Collect stories.
Avoid whether or not ideas.
Set up compare and contrast decisions.
Story maps help us see our assumptions, and prototype.
Feasibility assumptions: research spikes.
Questions from the audience.