Inclusive SRE: Best Practices for Working with a Visually Impaired Incident Analyst or Responder

This conference talk from SREcon25 Americas explores best practices for inclusive SRE when working with visually impaired incident analysts or responders. Join Randall (Randy) Horwitz, a visually impaired Senior Technical Staff Member at IBM CIO, as he demonstrates how to effectively collaborate with visually impaired colleagues during incident response. Discover the unique challenges faced by visually impaired professionals, learn how they can contribute without seeing traditional dashboards, and understand how diverse perspectives can be game-changing during incident resolution. The 32-minute presentation includes screen reader demonstrations to illustrate practical solutions for bridging accessibility gaps in SRE environments. Gain valuable insights on creating more inclusive technical teams that leverage different abilities to enhance incident response capabilities.