Unifying Observability at DoorDash using Open Standards

Learn how DoorDash transformed their mobile observability infrastructure from a fragmented, expensive system to a unified, cloud-native platform using OpenTelemetry and open standards in this 25-minute sponsored conference session. Discover the challenges DoorDash engineers faced with mobile observability, including messy metric semantics, inconsistent formats, and unclear signals that made it difficult to distinguish real issues from telemetry artifacts. Explore how the team migrated from an ETL-like system unsuitable for real-time monitoring to a scalable solution powered by OpenTelemetry and Chronosphere that brought mobile telemetry capabilities on par with backend systems. Understand the significant improvements achieved through this migration, including reduced data volume, decreased costs, and enhanced alert reliability. Gain practical guidance for integrating OpenTelemetry metrics with Prometheus, particularly when working with delta metrics, and learn valuable lessons from DoorDash's journey to unify observability across their mobile and backend infrastructure using community-driven open source solutions.