Cleared for Takeoff - How American Airlines Builds Data Trust

Learn how American Airlines, one of the world's largest airlines, builds data trust and reliability at massive scale in this 27-minute conference talk. Discover strategies for maximizing resources to deliver reliable data processing for the tremendous volume of information generated every minute in airline operations. Explore how to align business leadership with investments in data reliability and governance, moving accountability beyond just the data team to include the entire business organization. Understand the implementation of Monte Carlo's data + AI observability platform and how it enabled American Airlines to dramatically reduce data reliability issue resolution time from 10 weeks to just 2 days, resulting in millions of dollars in savings and significantly improved data trust across the organization. Gain insights into building enterprise-scale data governance frameworks and championing data quality initiatives that drive measurable business value in large-scale data environments.