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A Complete Tutorial on ServiceNow

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Overview

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This course introduces ServiceNow from the basics through administration, development, CMDB and Discovery, integrations, reporting, workflows, and ITSM processes. It includes practical coverage of incidents, changes, problems, requests, and a live implementation project.

Syllabus

CMDB And Discovery Tutorial | CMDB and Discovery Training in ServiceNow | Quick Discovery Set Up.
CMDB And Discovery Tutorial | ServiceNow Discovery | Mid Server Installation and Configuration.
CMDB And Discovery Tutorial | Discovery in ServiceNow | Credentials And Schedule Jobs | Part 3.
Full CMDB In 3 Hours with Real World demonstration | ITOM | I&R | Query Builder.
Agent Workspace | ServiceNow Agent Workspace | Setup Agent Workspace in 2:30H | Live Implementation.

Taught by

ServiceNow Helpdesk

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