Platform Therapy - Coaching Teams Through Change, Chaos, and Complexity
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Overview
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Explore a 14-minute conference talk that introduces "Platform Therapy," a coaching mindset and approach for helping platform teams overcome cultural and communication challenges that often cause internal platforms to fail. Learn practical strategies for navigating team resistance, perfectionism, and organizational chaos through deep listening, trust-building, and prioritizing progress over perfection. Discover real-world lessons drawn from years of platform engineering coaching experience, combined with therapeutic principles, to help teams move forward with empathy and clarity when they're stuck, burned out, or uncertain about next steps. Gain actionable tools for addressing the human side of platform engineering, focusing on culture, communication, and aligned expectations rather than just technical solutions.
Syllabus
Platform therapy: Coaching teams through change, chaos, and complexity - Mallory Haigh
Taught by
Platform Engineering