Platform-as-a-Product: First Insights From CNCF Platform Working Group's Ongoing Research

This conference talk explores the CNCF Platform Working Group's research on treating internal platforms as products, presented by Dominik Kress from Giant Swarm and David Stenglein from Missing Mass LLC. Discover how organizations are enhancing platform maturity by applying product thinking principles to their platform engineering efforts. Learn about the research methodology involving interviews and surveys across various organizations that examines how companies view platform users as customers and design platforms to meet their specific needs. Gain valuable insights into common strategies, challenges, and best practices in platform engineering based on the initial findings from this ongoing research. Understand how other companies build their platforms and apply these lessons to improve your own platform engineering initiatives. The presentation builds on the previously released Platform Engineering Maturity Model and offers practical guidance for developing more effective, user-focused platforms within your organization.