Deliver Remarkable Experiences with Connected Field Service

Discover how to revolutionize field service management in this comprehensive Oracle Virtual Summit. Explore proactive approaches to empower customers with self-service scheduling tools, equip field representatives with knowledge-sharing capabilities, and streamline parts delivery for on-site service. Learn about Oracle Field Service's evolution and its impact on businesses. Gain insights into prioritizing customer and employee success, improving service experiences through scheduling and updates, and providing essential CX tools for employee success. Watch a demonstration on managing assets remotely with Connected Field Service, and explore best practices for building a Field Service Center of Excellence. Conclude with key takeaways to transform your field service organization and deliver remarkable experiences.

Syllabus

Introduction
Drive service success by prioritizing your customers and employees
Improve field service experiences with service scheduling and updates
Equip your employees with the CX tools they need to succeed
Demo: Manage assets from anywhere with Connected Field Service
The best practices in building a Field Service Center of Excellence
Conclusion and Key Takeaways