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macOS Patching with Nudge and DDM - Real-World Deployment Strategy

Jamf via YouTube

Overview

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Learn to streamline macOS software updates by combining Nudge notifications with Apple's Declarative Device Management (DDM) in this 44-minute conference talk from JNUC2025. Discover NetApp's proven workflow that achieves 90% patch compliance within 2-4 weeks as their IT team shares practical implementation strategies for managing macOS updates at scale. Explore the evolution from traditional MDM commands to Nudge, which increased adoption rates from 30% to 90%, and understand the key decision factors behind choosing Nudge and DDM together. Master the user experience overview including config profiles, self-service options, and notification systems, then dive into technical implementation details covering config profile setup, Nudge application deployment and configuration, and post-install script methods. Configure DDM smart groups, auxiliary settings for pre-stage and conditional access, and deployment processes with exclusion groups for VIPs and critical users. Learn break-glass deployment scenarios for emergency fixes, including how to cancel pending DDM commands, and examine a real-world 12-day deployment timeline example. Transition to Jamf Blueprints for macOS 26, understanding the shift from config profiles to DDM workflows, and configure update controls, install actions, deferrals, and rapid security response controls. Set up enforcement schedules and command configurations while implementing best practices for communicating update deadlines to end users. Gain insights into beta testing workflows, release candidate validation processes, and creating robust patch management systems that balance security requirements with user productivity.

Syllabus

0:00 macOS Patching with Nudge and DDM
1:13 Why Choose Nudge and DDM Together?
3:23 NetApp's Patching Journey 2017-2025
4:29 Evolution from MDM Commands to Nudge 30% to 90% Adoption
6:05 Why Nudge and DDM? Key Decision Factors
8:11 User Experience Overview: Config Profiles, Self-Service, and Notifications
11:13 Config Profile Setup Deprecated in macOS 26
12:12 Nudge Application Deployment and Configuration
13:02 Nudge Configuration: Post-Install Script Method
14:29 DDM Smart Group Configuration
15:18 Auxiliary Configuration: Pre-Stage and Conditional Access
16:23 Nudge Deployment Process and Exclusion Groups
18:04 Nudge Break-Glass Deployment for Emergency Fixes
20:12 DDM Break-Glass: Canceling Pending Commands
23:53 Release Schedule Example: 12-Day Deployment Timeline
25:54 Introduction to Jamf Blueprints for macOS 26
27:00 DDM is Today: Transition from Config Profiles
28:12 Blueprints Configuration: Update Controls and Install Actions
30:07 Deferrals and Rapid Security Response Controls
30:29 Enforcement Configuration: Schedule Commands
30:56 Q&A Session

Taught by

Jamf

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