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Microsoft

M365 Copilot Agents - Powering Retail and Consumer Goods Partner Success

Microsoft via YouTube

Overview

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Explore how AI agents transform retail and consumer goods operations through Microsoft 365 Copilot in this 38-minute conference session from Microsoft Ignite 2025. Discover patterns and challenges in retail AI adoption while learning how Copilot Connectors create ecosystem opportunities for partners. Examine real-world use cases that demonstrate innovation with Copilot, including live demonstrations of AI-driven insights for factory floor operations and manufacturing processes. Learn strategies for combining connectors and agents to leverage data grounding and Microsoft Graph utilization effectively. Understand how AI agents empower marketers to identify target audiences, accelerate personalization efforts, and optimize multi-channel campaigns. Gain practical insights on maximizing value within Microsoft's ecosystem to strengthen collaboration and create differentiated customer experiences. Watch demonstrations of real-time data access, issue detection, and AI-powered analytics in manufacturing environments. Receive guidance on building secure agents and publishing them to the marketplace, along with partner engagement strategies and site signup processes. Access comprehensive resources including Microsoft Learn documentation on Copilot agents, connectors, and extensibility options to continue your learning journey beyond the session.

Syllabus

0:00 - Agenda and Session Structure
00:04:27 - Patterns and Challenges in Retail and Consumer Goods AI Adoption
00:09:00 - Copilot Connectors Ecosystem and Partner Opportunities
00:13:09 - Emphasis on combining connectors and agents for data grounding and graph utilization
00:13:12 - Real-world DA and CEA use cases showcasing innovation with Copilot
00:17:01 - Demo of Ella in action: real-time data access, issue detection, and AI-driven insights on the factory floor
00:20:18 - Host thanks Chris Allman and transitions to next segment on manufacturing agents
00:31:02 - Demo concludes, handoff to Jane and recap of site signup and partner engagement
00:32:42 - Encouragement for partners to build secure agents and publish to marketplace

Taught by

Microsoft Ignite

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