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Explore the practical application of Large Language Models in IT and DevOps environments through this 15-minute conference talk from PlatformCon 2025. Discover how generative AI, powered by Amazon Bedrock, can transition from proof of concept to delivering real production value for platform and DevOps teams. Begin with an overview of LLM fundamentals and prompt engineering techniques before examining specific use cases tailored for IT operations. Watch a live demonstration showcasing how to extract entities from logs, create retrieval-augmented generation (RAG) knowledge bases, and automate Terraform processes using LLMs. Learn about critical operational challenges including setting up guardrails and monitoring AI behavior with Amazon CloudWatch. Gain practical insights on integrating LLMs into existing DevOps pipelines to improve efficiency, reduce manual effort, and unlock new capabilities within your team's workflow.
