This talk shares lessons from reorganizing and growing an SRE practice during remote work and rapid team expansion. It covers changes to practices, tools, workflows, responsibility, autonomy, ownership, and organizational culture.

Syllabus

Introduction
Agenda
Our Story
Status Quo
Additional Challenges
What Does Disorganizing Mean
democratizing the responsibility
empowering autonomy
playbooks
state of mind
declarative workflows
how did we do it
human parts of the involvement
accepting the new normal
honeymoon
individuality
cultural change
Ownerships
Summary