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Kentucky Fried Patching - Automating 1,000+ Apps Patch Management with Jamf Auto Update

Jamf via YouTube

Overview

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Learn how to automate third-party app patching at enterprise scale through this 40-minute conference talk from JNUC 2025, where Yum! Brands' Apple infrastructure team demonstrates their implementation of Jamf Auto Update across 1,500+ workstations managing KFC, Pizza Hut, Taco Bell, and Habit Burger locations globally. Discover how Kyle Gilmore, Justin Musk, and Allen Lanning from Yum! Brands, alongside Jamf Principal Software Engineer Ben Toms, achieved a 39% vulnerability reduction in just two weeks while deploying over 1,000 app titles with automated patching workflows. Explore the evolution from open-source solutions like Munki and JAMJar to the enterprise-grade Jamf Auto Update platform, understanding how it wraps the Munki framework with Swift binary and schema integration. Master the configuration of 400+ policies across five distinct policy types: install, normal patch, forced patch, uninstall, and manual update workflows. Examine smart group strategies for deployment and patching groups, including primary and latest version exclusions, while learning to leverage external patch sources instead of built-in Jamf patch management. Understand the business case development process for securing executive approval, including ROI calculations and tool evaluation methodologies. Gain insights into customizing user notifications through schema configuration and implementing uninstall workflows for compliance and license management that competitors don't offer. Review real-world results including 20,000+ policy runs and significant vulnerability reduction metrics, plus participate in detailed Q&A covering architecture decisions, app request processes, ring deployments, VPP integration, and uninstall customization options for Mac administrators managing large-scale enterprise environments.

Syllabus

0:00 Introduction: Kentucky Fried Patching at Yum! Brands
2:17 The Problem: Manual Patching Doesn't Scale 120 Policies for Office Update
4:25 Jamf Auto Update Architecture: Munki Client + Jamf Pro Server Integration
7:20 Evolution: JAMJar 2017 → Data Jar MSP 2020 → Jamf Auto Update 2023
8:45 Business Case: Evaluating Tools and Securing Executive Approval
10:04 Configuration: External Patch Sources and Patch Management Titles
11:29 Smart Groups: Deployment and Patching Group Strategies
12:40 Five Policy Types: Install, Normal Patch, Forced Patch, Uninstall, Manual Update
16:17 Results: 39% Vulnerability Reduction, 20,000+ Policy Runs
19:05 Q&A: Architecture, App Requests, Ring Deployments, VPP, Uninstall Customization

Taught by

Jamf

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