Introduction to Business Process Management

My major in interest is in the introduction to business process management and business process mining.
It provides a clear introduction to Business Process Management (BPM) and Process Mining. BPM focuses on designing, modeling, and improving business processes, while Process Mining uses event logs from information systems to discover how processes actually operate. A key strength is the practical relevance case studies from healthcare, finance, and manufacturing demonstrate real world cost savings. The text effectively integrates both topics, showing how process mining complements traditional BPM. However, limitations include insufficient technical depth for advanced readers and heavy reliance on specific commercial software examples. Despite these drawbacks, this introduction is highly recommended for business students, process analysts, and managers seeking data driven process improvement. The emphasis on closing the gap between idealized process models and actual execution makes this a valuable resource for digital transformation initiatives.