Overview
AI, Data Science & Cloud Certificates from Google, IBM & Meta — 40% Off
One plan covers every Professional Certificate on Coursera. 40% off your first 3 months — limited time.
Unlock All Certificates
Learn to build stronger rapport with potential customers using the S.C.A.R.F psychological model in this 54-minute business training session. Discover how to address five core human needs during sales interactions: Status (making clients feel respected and valued), Certainty (reducing ambiguity about what comes next), Autonomy (giving clients control over decisions), Relatedness (building connection and trust), and Fairness (ensuring interactions feel equitable). Master practical techniques for recognizing and responding to these psychological drivers to create more effective sales conversations and stronger client relationships.
Syllabus
How to build rapport while selling with the S.C.A.R.F model
Taught by
Start & Grow Your Business