How To Adopt OpenTelemetry in an Enterprise Where Incumbent Vendor Tools Reign Supreme

This conference talk explores how Wolters Kluwer implemented OpenTelemetry to transform their enterprise monitoring strategy over a 3-year journey. Learn how they evolved from a proliferation of vendor-locked tools to an observability strategy based on open standards, significantly reducing their mean-time-to-resolution (MTTR). Discover the technical tradeoffs involved in transitioning both monolithic and microservice applications to OpenTelemetry, the challenges encountered during implementation, and how a platform-as-a-product mindset drove adoption across the organization. Gain practical insights for enterprises looking to adopt OpenTelemetry while navigating existing vendor relationships and legacy monitoring tools.