Six Common Scripting Use Cases for Voice Traffic Management in ProSBC

This 20-minute podcast episode features TelcoBridges VP of Client Technical Services Luc Morissette and CEO Maximilien Le Sieur discussing six practical scripting use cases in ProSBC. Explore how telecom professionals can leverage built-in scripting flexibility to solve real-world challenges including load balancing, dynamic call routing, fraud mitigation, header adaptation, and CDR manipulation. The discussion covers specific implementations for call redundancy, advanced routing using ASR and external database lookups, VIP caller protection, real-time fraud prevention through API integration, SIP header manipulation for interoperability, and customizing call detail records for billing and analytics. The structured presentation includes timestamps for each topic, making it easy to navigate to specific use cases of interest. Perfect for telecom operators looking to optimize their SBC deployments through automation and API-driven integration, with references to documentation resources and trial opportunities.

Syllabus

00:00 – Introduction – Why ProSBC scripting matters and overview of today’s topics
00:53 – 1. Call Redundancy & Load Sharing – How to use scripting to route between multiple trunks for fault tolerance and upgrades
03:02 – 2. Advanced Routing – Using ASR, schedules, trunk IDs, and external DB lookups for precise call routing
08:13 – 3. Know Your Caller – Blocking unwanted calls to VIPs using scripting logic and call tagging
09:33 – 4. Fraud Prevention – Local black/white lists vs. API-based real-time validation from external sources
12:49 – 5. SIP Header Manipulation – Ensuring interoperability by adjusting headers to meet provider or legacy system requirements
16:36 – 6. CDR Manipulation – Customizing call detail records to support billing, compliance, and analytics
18:51 – Conclusion – Where to find pre-built scripts and how to get started with your ProSBC today