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Learn how a bicycle accident and subsequent medical journey can transform your approach to technology leadership in this conference talk. Discover practical management lessons drawn from real-life medical experiences, including why treating organizational silos like medical emergencies can save your business, how fishbone root cause analysis outperforms linear 5-Whys techniques, and why establishing proper alerts, SLOs, and SOPs is essential for survival. Explore effective problem-solving methods through mapping knowns and unknowns, understand three-dimensional risk management that goes beyond probability and impact, and see how great ideas can emerge from unexpected sources including AI and concerned stakeholders. Gain insights into applying medical analogies to business challenges, from handling organizational blood pressure to conducting thorough diagnostic processes that reveal underlying systemic issues.
