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Explore a conference talk from ElixirConf EU 2024 detailing the development journey of Glific, an open-source WhatsApp-based communication platform built for non-profit organizations. Learn how Project Tech4Dev leveraged Elixir and Phoenix framework for the backend, combined with a React frontend, to create a multi-tenant application that enables two-way communication between organizations and their communities. Discover how this platform, developed during the pandemic, has grown to support over 100 non-profits in India through multiple concurrent instances, facilitating high-quality, timely communication at minimal cost. Gain insights into the technical architecture decisions, implementation challenges, and the real-world impact of choosing WhatsApp as the primary communication medium for serving communities in Global South countries.
