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Discover practical techniques for establishing a user-focused and innovative platform team in this 16-minute conference talk. Learn what defines a platform team and understand why building user empathy presents unique challenges in platform engineering contexts. Explore two powerful "cheat codes" that help teams transition toward a product mindset, along with actionable strategies for fostering experimentation and innovation culture. Gain insights from successful platform teams that can be applied immediately to both platform engineering and broader product or project team environments, with methods designed for immediate implementation in your organization.
