Enabling Aligned Decentralised Architecture Decisions Through User Needs Mapping

Learn how to enable teams to make decentralized architecture decisions while maintaining organizational alignment through user needs mapping in this 53-minute conference talk from NDC Oslo. Discover practical strategies for maintaining delivery flow by empowering teams to act independently without getting stuck waiting on others, while avoiding the common pitfalls of decisions that optimize for one team but harm downstream users or reduce overall system resilience. Explore how user needs mapping serves as the value chain layer of a Wardley Map, enriched with clear team responsibilities to provide teams with visibility into user needs and stakeholder involvement across stream-aligned and platform teams. Master techniques for facilitating productive conversations that identify dependencies and align requirements, while learning how to connect maps across teams to create a foundation for resilient, well-informed decision-making. Gain insights into practical facilitation methods and strategies for keeping user needs maps actionable and current, enabling your organization to balance team autonomy with system-wide coherence and user experience optimization.