Dude, Where Is My Order? Behind the Scenes of E-commerce - The Story of One DEV and QA

Explore the complete lifecycle of e-commerce development through the combined perspectives of a developer and QA professional in this 27-minute conference talk. Dive deep into the behind-the-scenes operations of building and maintaining successful global e-commerce platforms that handle everything from instant food delivery to worldwide product purchases. Learn about the real-world challenges faced when designing systems, managing unusual client requests, securing payment processes, optimizing web performance, and ensuring web accessibility. Discover how development and testing teams collaborate to handle order management systems (OMS), implement security testing protocols, and integrate emerging shopping channels like TikTok and augmented reality features. Gain insights into the complete software development cycle from requirements gathering to code deployment, including the analysis and maintenance phases that keep international e-commerce sites running smoothly. Understand the practical aspects of manual, automated, and non-functional testing approaches used in retail environments, along with the architectural decisions required for scalability across 35+ international sites. Experience the humorous side of development through real examples of unexpected "features" and learn how support teams navigate complex systems to track down customer orders in large-scale e-commerce operations.