AI, Data Science & Cloud Certificates from Google, IBM & Meta
Lead AI Strategy with UCSB's Agentic AI Program — Microsoft Certified
Overview
Syllabus
Why Don't We Listen?
The Impact of Media Sensationalism
Effect of Modern Society on Listening
Organizational Listening
The Four Leeches of Communication
Being Right and Miscommunication
What Is People Pleasing?
How "Fixing" Hampers Expression
The Seven Deadly Sins of Communication
Condemning, Negativity, and Complaining
Excuses, Exaggeration, and Dogmatism
The Agents of Miscommunication
Navigating Emotions and Noise in Communication
Time and Semantics
The Importance of Words
How Arguments Are Exacerbated
Taught by
Wondrium
Reviews
5.0 rating, based on 1 Class Central review
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This course was very useful and informative. It helped me understand the barriers to effective communication and improve my listening and speaking skills. I learned about the dark side of communication,common communication mistakes,and ways to become a better communicator. I would recommend this course to anyone who wants to improve their interpersonal skills.