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Explore a customer-focused, iterative approach to platform engineering that prioritizes business outcomes over complex tooling in this 15-minute conference talk. Learn how an infrastructure team successfully reduced frustration and minimized dependencies by adopting a mindset that emphasizes incremental value delivery rather than building elaborate Kubernetes or orchestrator-based platforms. Discover practical strategies for implementing small, feedback-driven changes that demonstrate measurable impact, as illustrated through a real-world case study where a four-person team delivered an effective proof of concept. Gain insights into fostering a culture of continuous improvement and value delivery by focusing on learning, customer-centric goals, and avoiding the common pitfall of getting lost in technical complexity. Understand why many platform engineering projects fail due to poor business alignment and how to prevent your initiatives from being discarded after initial funding by maintaining focus on outcomes and adapting solutions based on constant feedback.
