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Discover how to design rage-proof digital products in this 57-minute conference talk by Dean Schuster at NDC London 2025. Explore the phenomenon of "interface rage" - that frustrating experience when poorly designed software, slow apps, and confusing forms transform even calm individuals into furious users. Learn why authentication issues, poor navigation, excessive clicks, and frequent errors lead to increased user frustration, which causes rushed behavior, more mistakes, and missed information - creating a negative cycle. Gain practical strategies for developing websites, applications, and software that help users accomplish their goals calmly and efficiently, avoiding the pitfalls that trigger digital frustration. This insightful presentation offers valuable techniques for UX/UI designers and developers who want to create more user-friendly digital experiences that won't drive people to rage-induced outbursts.
