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Delivering Nokia Enhanced AIOps with the Right Foundations

Tech Field Day via YouTube

Overview

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Learn how Nokia's enhanced AIOps capabilities leverage a natural language interface called Ask EDA to simplify network operations through conversational AI. Discover how this ChatGPT-like interface for networks allows operators to interact with the EDA platform using plain English questions such as "list my SRL interfaces" or "is BFD enabled?" and receive live, structured data, tables, and real-time visualizations including pie charts and line graphs. Explore the underlying agentic AI framework that powers this system, where a central LLM coordinates pluggable agents or tools, each designed for specific functions, eliminating the need for operators to understand complex Yang models or vendor-specific schemas. Examine the real-time extensibility of this approach through demonstrations showing how new capabilities can be added via EDA's App Store without retraining models or upgrading the core platform. See practical applications in troubleshooting scenarios, including investigating configuration drift and BGP peer alarms, where the AI queries live telemetry data and analyzes network topology to provide accurate, grounded responses. Understand how this agentic framework addresses AI hallucination problems by ensuring answers are based on factual data from live network resources rather than potentially inaccurate training data.

Syllabus

Delivering Nokia Enhanced AIOps with the Right Foundations

Taught by

Tech Field Day

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