Death of The Spotify Model - On Radical Productivity Improvements at Enterprise Scale

This talk describes how ING evolved its way of working beyond the Spotify Model to improve productivity and build a high-performing IT organization at enterprise scale. It covers changes to team structure, product thinking, operations, and engineering roles.

Syllabus

Intro
Setting the scene
What books inspired us
Way of working at ING over time
The "Spotify Model"
Improving the journey
Death of the IT manager
MicroTeams
Product thinking
What happened to OPS?
From Linux specialist to cloud engineer
Is it all awesome?
Rolling out at scale
Conclusions
Outro