Explore production excellence strategies in this 58-minute conference talk from linux.conf.au 2022. Learn how to transform complex distributed systems management by changing tools, technical approaches, and team dynamics. Discover core practices for improving production processes, including fostering stakeholder involvement, enhancing observability through collaboration, implementing Service Level Objectives for measurement, and utilizing risk analysis for prioritizing improvements. Gain insights into creating a more efficient and collaborative production environment that adapts to the challenges of modern distributed systems.