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Learn essential coaching skills to help others grow and develop while creating more time for your own work in this conference talk from NDC Oslo 2025. Discover how asking the right questions is more powerful than providing immediate solutions, and understand why jumping into solution mode can actually hinder both your effectiveness and others' growth opportunities. Explore the fundamental differences between solving computer problems and addressing people's challenges, and master basic coaching techniques including active listening and strategic questioning. Examine various coaching formats from impromptu conversations to formal coaching sessions, and learn how to apply coaching skills when working with peers and superiors throughout your organization. Understand why problems tend to gravitate toward certain individuals and how to break this cycle by empowering others to solve their own challenges. Gain practical strategies for helping team members develop their skills and confidence while reducing your own workload and stress levels.
