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Explore the limitations and potential of AI chatbots in this 29-minute conference talk from #HLTCon 2018. Dive into the hype surrounding chatbots and their real-world applications, from online shopping assistance to smart speaker interactions. Examine the current challenges faced by chatbot technology, including investor concerns and the reliance on human-written responses. Discover a path towards more scalable and versatile AI agents through cognitive modeling and digital character design. Gain insights into the future of AI as speaker Catherine Havasi from BasisTech discusses how incorporating creativity can enhance the intelligence of AI agents.
