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Building Trust in Teams

NDC Conferences via YouTube

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Overview

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The course examines how trust among software team members affects software quality and explores ways to build that trust through communication, honesty, and shared experiences.

Syllabus

Introduction
Priorities
Error Messages
What is trust
What is safe
Create your own sense
Fear of failure
Loyalty to a product
Customer value
Natural leaders
Authority vs Leadership
Influence
Instant Messenger
Email
Telephone
Conference Call
OneonOne
Pizza
Trust
Lunch
Lunch and Learn
XKCD Comic
Dont trivialize your efforts
Trust exercises
Soup kitchens
Habitat for Humanity
Offsite problem solving
Remote working
Making mistakes
Apology
Communicate
Personal Leadership
Learning
Expanding your role
Being vulnerable
Questions
Values
Meaningful Communication
Effective Communication
Knowledge bases
Communication medium
Blame culture

Taught by

NDC Conferences

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