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Explore how to create engaging customer experiences across devices and channels using Azure Communication Services in this 26-minute Microsoft Ignite 2022 session. Gain hands-on experience with the latest call automation APIs and libraries through a detailed walkthrough. Learn to simplify personalized communication workflows using action-based programming models that support participant management, rich media prompts, streaming, and more. Presented by Vishesh Oberoi and Jason Shave, this tutorial offers practical insights for developers looking to enhance their customer interaction capabilities with Azure.
