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This 50-minute conference talk at BSidesCharm 2025 prepares security professionals for investigating and responding to generative AI chatbot incidents. Learn practical methods for handling security breaches when LLM-powered virtual agents start behaving inappropriately or leaking sensitive customer information. Discover specialized techniques for isolating attacks, gathering evidence, and determining root causes using AI defense tooling and LLM guardrails. Gain a comprehensive incident response playbook specifically designed for GenAI systems and understand the critical preparation steps needed before your organization faces a chatbot security crisis. Presented by Allyn Stott, senior staff engineer at Airbnb with extensive experience in threat detection and incident response, who has spoken at numerous security conferences including Black Hat and holds a Master's in High Tech Crime Investigation from The George Washington University.
