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Explore the importance of empathy in software development through this insightful interview with Michele Hansen, author of "Deploy Empathy" and co-founder of Geocodio, and Hannes Lowette, head of learning & development at Axxes. Discover best practices for understanding users and conducting effective customer interviews. Learn why code should be viewed as a means to an end rather than the end product itself, and gain valuable insights on how to respond to user needs. Delve into recommended resources and books to further enhance your understanding of empathy-driven development and user-centered design.
