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Explore how leading enterprises like NVIDIA, TELUS, and Okta leverage artificial intelligence to transform digital operations and revolutionize incident management in this AWS re:Invent 2025 conference presentation. Examine the critical challenges organizations face when scaling AI at the speed of business change, particularly as human oversight decreases and automated systems become more prevalent. Learn how modern incident management strategies are evolving to rapidly detect, diagnose, and resolve issues within AI-powered systems, preventing cascading failures that could compromise critical infrastructure, customer experience, and business continuity. Discover practical approaches for building resilience in environments where AI serves as both the operational engine and the operational environment, and understand what it takes for enterprises to thrive in this new paradigm of AI-driven operations.
