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Explore how Manchester Airports Group revolutionized their 24/7 workforce coordination across thousands of employees by implementing an AI-enabled Digital Colleague Workplace in this AWS re:Invent 2025 conference talk. Discover the technical architecture built using Model Context Protocol, agentic Amazon Bedrock AgentCore, and Amazon Bedrock foundation models to manage critical safety functions in airport operations. Learn advanced implementation patterns for agentic guardrails and compliance mechanisms specifically designed for high-risk employment scenarios. Examine how this serverless solution processes both text and speech interactions with over 90% consistency in absence data capture, automatically validates requests, and integrates with rostering systems while significantly reducing operational costs across multiple airport locations. Gain insights into scaling AI operations in mission-critical environments where safety and reliability are paramount.
