Overview
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Explore how to transform high-volume AWS Health and Support data into strategic operational advantages through this conference talk from AWS re:Invent 2025. Discover Fidelity's collaboration with AWS using CENTS (Cloud Events Notification Transport System) to successfully ingest AWS Health data with prescriptive guidance, addressing the challenges teams face when managing thousands of applications with complex, voluminous data streams. Learn about event routing strategies across thousands of accounts and see demonstrations of integrating Support data with Amazon Bedrock for intelligent automation. Understand how GenAI enables individualized guidance and aggregate synthesis, helping organizations advance from reactive monitoring approaches to predictive AI-augmented operational excellence through proven, real-world strategies and implementations.
Syllabus
AWS re:Invent 2025 - Fidelity: AWS Health & Support Data Pipelines to GenAI Actions (SPS318)
Taught by
AWS Events