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Explore this conference talk from AWS re:Invent 2025 that addresses the critical challenges SaaS providers face with observability at scale, including cost management, cross-tenant and single-tenant data integration, and generating actionable insights. Discover how to build next-generation observability solutions for SaaS platforms by leveraging semantic search, agent-led search, and other AI-powered techniques using Amazon OpenSearch Service. Dive deep into practical implementation details including index mappings, ingestion flows, and query patterns through live coding demonstrations. Learn how to overcome common observability obstacles while building scalable, cost-effective monitoring solutions that provide meaningful insights across multi-tenant SaaS environments. The session combines theoretical concepts with hands-on coding to demonstrate real-world applications of AI-enhanced observability using AWS cloud services.
