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Explore how PwC and AWS are transforming public sector services through innovative cloud and AI solutions in this 18-minute conference presentation. Discover real-world case studies including Medway NHS Foundation Trust's deployment of an AI-powered contact solution that streamlines patient inquiries, bookings, and follow-ups while reducing wait times and staff workloads, all while maintaining strict data security and NHS compliance standards. Learn about Birmingham City Council's successful migration from legacy systems to a scalable cloud platform in partnership with PwC and AWS, resulting in improved service delivery, enhanced resilience, and better cross-departmental collaboration. Examine critical aspects of governance, risk management, cybersecurity, and disaster recovery strategies essential for public sector digital transformation. Understand the tangible benefits achieved including reduced on-premises infrastructure dependence and accelerated data-driven decision making that leads to smarter operational outcomes for government and healthcare organizations.
