Google, IBM & Meta Certificates — All 10,000+ Courses at 40% Off
One annual plan covers every course and certificate on Coursera. 40% off for a limited time.
Get Full Access
Explore the end-to-end process of automating customer ticket handling through artificial intelligence and machine learning in this 32-minute conference talk. Learn how to transform a high-level business use case into a production-ready machine learning model that streamlines ticket processing. Discover the key elements of a successful data-driven transformation strategy and gain insights into implementing AI solutions for improved customer service efficiency. Delve into the practical steps and considerations involved in developing an automated ticket handling system, from initial concept to final deployment.
