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Explore a 46-minute conference talk that demystifies the hype around Site Reliability Engineering (SRE) while addressing conservatism surrounding IT Service Management (ITSM). Learn about core SRE principles and fundamental ITIL practices, discovering how to effectively combine these methodologies using DevOps CALMS framework. Gain insights into current industry offerings and practical approaches for integrating modern reliability engineering with established service management practices. Access the presentation slides and additional conference materials to deepen your understanding of balancing innovation with proven operational frameworks.
