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Analyze Incidents with Davis AI - Dynatrace App Spotlights

Dynatrace via YouTube

Overview

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Learn how to leverage Davis® AI for efficient incident analysis and root cause identification in this 10-minute spotlight video. Discover how Dynatrace's AI-powered Problems app optimizes problem analysis for DevOps, Operations, and SRE teams by automatically identifying root causes, pinpointing relevant details, and visually reproducing incidents through comprehensive charts and deployment impact analysis. Master the art of filtering problems by segments, time, or category, and explore how Davis AI can explain both individual problems and commonalities across multiple incidents. Follow the "red thread" methodology to quickly identify problematic distributed traces, critical logs, problematic metrics, and root-cause changes that impact your systems. Explore advanced features including problem enrichment with custom metadata such as ownership information, and learn to leverage the Troubleshooting Guide integration that surfaces previous findings from similar problems to assist active incident response teams. Navigate through practical demonstrations of the Problems app on the Dynatrace Playground, understand default filtering and notification systems, and dive deep into problem details with failure analysis capabilities. Gain insights into accessing logs within problem context and utilizing the "Ask Davis for Help" feature to enhance your troubleshooting workflow and incident response effectiveness.

Syllabus

00:00 - Introduction
00:25 - Problems app on the Playground
00:45 - Filter on Segments, Time or Category
01:25 - Explain multiple problems with AI
02:15 - Filter on any meta data
03:27 - Default filter and notifications
03:44 - Explain a single problem with AI
04:31 - Open problem details
05:18 - Open Failure Analysis
06:44 - Troubleshooting Guides
08:32 - High Level Problem Details
08:44 - Logs in Context of Problem
09:20 - Ask Davis for Help
09:42 - Wrap Up

Taught by

Dynatrace

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