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Microsoft

Agentic AI SRE on Azure for Faster RCA and Resolution

Microsoft via YouTube

Overview

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Learn how agentic AI can revolutionize Site Reliability Engineering (SRE) practices on Azure through this 15-minute conference session from Microsoft Ignite 2025. Discover how NeuBird's Hawkeye AI SRE agent addresses the critical challenges of alert fatigue and data overload that plague modern IT operations. Explore the transition from manual troubleshooting processes to AI-driven autonomous incident response systems that can reduce Mean Time to Resolution (MTTR) by up to 90%. Examine how the solution correlates telemetry data across Azure Monitor, various observability tools, and multi-cloud environments while maintaining enterprise-grade security and governance standards. Watch live demonstrations of Hawkeye's real-time root cause analysis capabilities and automated remediation features. Understand the importance of context engineering and data processing in creating effective AI-powered SRE solutions. See how this technology enables engineering teams to focus on design and innovation rather than spending valuable time on manual troubleshooting tasks. Gain insights into implementing agentic AI for faster incident resolution and improved system reliability in Azure environments.

Syllabus

0:00 - Challenges with numerous alerts and dashboards creating data overload
00:04:12 - Introduction of Hawkeye – AI SRE agent for autonomous incident response
00:04:22 - Transition from manual IT processes to AI-driven automation
00:07:42 - Viewing incident details and contextual information
00:07:55 - Launching a manual investigation through the dashboard
00:12:28 - Importance of Context Engineering and Data Processing
00:13:03 - Summary: How Hawkeye Addresses Key SRE Challenges

Taught by

Microsoft Ignite

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