Advancing Equity & Inclusion in Products

This course introduces inclusive design for products, services, and other experiences. It covers recognizing exclusion, learning from diverse users and advisors, designing for edge cases, creating adaptable versions, and using cross-functional teams.

Syllabus

Introduction.
Christina Mallon, Director of Inclusive Design, Microsoft.
Agenda.
Christina's story.
Who does Christina spend her time with?.
Open Style Lab; What is it?.
Engineering a better world requires an interrogation of how we BUILD..
Inclusive design is better design.
Better Business; stats.
Other reasons for inclusive design.
I'm Margot! Who inclusive design is for.
Inclusive Design 101; the basics.
What is inclusive design?.
Build with Intersections.
Principles of inclusive design.
Recognize exclusion.
Examples of Intersections in Tech.
Learn from diversity.
Where to find Diverse Advisors.
Solve for one, extend or create versions.
Solve for one, extend to all.
Create Multiple Versions; Customizable.
Inclusive Design Process.
Inclusive Design Innovation Flow.
Cross functional teams.
Learn More about Inclusive Design.
Last Words from Christina.
Q and A with Christina.