AI, Data Science & Cloud Certificates from Google, IBM & Meta — 40% Off
One plan covers every Professional Certificate on Coursera. 40% off your first 3 months — limited time.
Unlock All Certificates
Explore seven critical automation trends that will shape business operations in 2025 through this 20-minute video presentation by automation expert Jono Catliff. Discover how lifecycle automation can streamline entire business processes from lead generation to customer retention, and learn about the expanding role of AI automation in transforming traditional workflows. Examine intelligent document processing capabilities that can automatically extract and process information from various document types, and understand how AI chatbots are evolving to pull data from multiple sources for more comprehensive customer interactions. Delve into Robotic Process Automation (RPA) applications for repetitive tasks, explore strategies for humanizing AI automation to maintain personal connections with customers, and investigate hyperautomation approaches that combine multiple automation technologies. Gain insights from a successful entrepreneur who built a seven-figure service business and leveraged automation to reduce his workweek from 80+ hours while scaling operations, with practical examples and real-world applications throughout each trend discussion.
