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Explore a thought-provoking 34-minute conference talk from the 38C3 that examines why users find login processes frustrating. Delve into the perspective of less technically-savvy users to understand the challenges they face with username and password authentication systems. Learn how standard login procedures, while routine for IT professionals, can present significant usability and security challenges for average users. Discover why common solutions like password managers may not be suitable for everyone, and examine alternative authentication methods such as passkeys that could improve both security and user experience. Through the insights of a frontend developer, gain a deeper understanding of how to design more accessible, less frustrating, and more secure login systems that consider the needs of all users. Originally presented in German at the Chaos Communication Congress, this talk challenges technology professionals to broaden their perspective and create more inclusive authentication solutions.
